What are the responsibilities and job description for the Consultant Onboarding Manager position at Insight Global?
About This Role: We’re seeking a Manager for our Consultant Onboarding Department at Insight Global. This role requires a passion for people and process enhancement, with responsibilities in both functional and personnel leadership.
What You'll Do:
Personnel Leadership:
- Conduct weekly 1x1s and quarterly assessments with direct reports.
- Approve PTO requests and ensure team coverage.
- Enforce company and department policies, culture, and behaviors.
- Lead weekly team and Department meetings and manage agenda.
- Ensure effective resource utilization and drive accountability to Department SLA's and metrics.
- Oversee day-to-day efficiencies and accuracy.
- Participate in new hire interviews, onboarding, and training.
- Plan for succession and transitions by building and managing career roadmaps.
Functional Leadership:
- Collaborate with cross-divisional partners to deliver on Department and Company priorities.
- Monitor onboarding requests and conduct monthly audits and reporting.
- Improve processes based on feedback and escalations.
- Maintain data efficiencies, SLAs, and identify gaps.
- Provide solutions to organizational challenges.
- Use Lean Six Sigma mindset in process improvement.
What You'll Need to Succeed:
- 4 years of Onboarding, Compliance, Recruiting and/or Staffing Operations knowledge.
- Previous personnel leadership experience.
- Proven success in project or process leadership.
- Experience in a fast-paced, results-driven role.
- Excellent customer-focused communication skills.
- Attention to detail, organization, and ability to meet deadlines.
- Strong Excel, data entry, research, and time management skills.
- Ability to innovate and adapt to change.
