What are the responsibilities and job description for the Customer Service Specialist position at Insight Global?
JOB DESCRIPTION
Insight Global is looking for a Client Services Liaison to join an Accounts Receivable Management company. This individual will be responsible for collaborating with all company departments and suppliers to provide accurate and timely responses to client requests and deliverables. This position serves as the main day-to-day contact for clients and is the subject matter expert for processes and procedures related to their assigned client relationships.
• Individuals will be required to communicate heavily through email.
• Dealing with regular reporting to identify issues that clients need action plans on
• Using excel primarily for VLOOKUP’s and basic formulas.
REQUIRED SKILLS AND EXPERIENCE
- Strong computer skills using Microsoft Outlook and Excel (understanding of pivot tables and VLOOKUP helpful).
- Minimum 2 years in a client facing role
- Minimum 2 years’ experience with data entry
Salary : $17 - $20