What are the responsibilities and job description for the Customer Support Representative position at Insight Global?
Job Description
Insight Global is seeking a self-motivated and enthusiastic customer support representative to work remotely for a large medical device manufacturer in the Pittsburgh area. This representative will join the customer service team responsible for interacting with the client's internation clinets in the Latin America, Asia Pacific, and Middle East Regions. Daily operations will including interacting with customers, creating RA notifications, processing FCO forms, pulling order data, and running shipment reports. Due to the client interaction in this role, the candidate must be able to pass a drug test.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
1-3 years of experience with Microsoft Applications, specifically an above proficient level of excel
1-3 years of experience in a customer-facing role in a fast paced environment
Able to pass a drug test Experience with SAP
Knowledge of trade compliance; exposure to international distribution of products / materials null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
