What are the responsibilities and job description for the Data Coordinator position at Insight Global?
Job Summary
We are seeking a highly organized and detail-oriented Telecommunication Scheduling Coordinator to join our team. The successful candidate will be responsible for scheduling technicians for broadband installation services, managing multiple sites simultaneously, and ensuring customer satisfaction.
Key Responsibilities
- Schedule technicians for broadband installation services across various sites in the Arlington Heights area.
- Manage a high volume of installations, prioritizing tasks and adapting to changing workloads.
- Provide exceptional customer service, ensuring timely support and resolution to client inquiries.
- Work collaboratively with the team to meet individual performance goals and expectations.
Requirements
- 1-2 years of experience in a telecommunication or customer service role.
- Strong data entry skills, with proficiency in Microsoft Office products, particularly Excel.
- Excellent organizational and time management skills, with the ability to prioritize tasks and adapt to a fast-paced environment.
