Director of Admissions

Must Haves:

• 5 years of RN experience or operational / sales background in healthcare space
• 3 years of management experience
• Bachelors Degree

Plus:

• Hospice experience
• BSN

Day to Day:

• A program senior leadership role responsible for the Admissions Department’s leadership, strategy, customers, analysis and knowledge management, workforce, operations and results
• Serves as an Admissions standard, policies, procedures, and industry subject-matter expert and resource
• Reports to and managed by the Program’s GM
• Develop nurse, liaison, program scheduler, and other admissions staff leadership skills through utilization of Admissions Training, coaching, mentoring, and modeling in remote and face-to-face interactions on weekly, daily, monthly, quarterly, and annual basis, and as-needed
• Collaborate with National, Division, Region, and Program leadership to successfully improve program performance, quality, and growth
• Responsible for program’s successful rollout and sustainability of national, divisional, and regional initiatives within their program
• Lead by example through field coaching, account development, and community activities
• Created a positive culture of growth and development
• Strategy
• Ensure Admissions Department has active and an actionable strategic plan documented in the system
• Ensure program Admission Department actively collaborates with other program departments in development of strategies to ensure alignment
• Review and provide guidance on program-related customer complaints
• Support and develop quality improvement initiatives based on internal and external survey results and time in field
• MAKM (Measurement, Analysis, and Knowledge Management)
• Admissions-focused process improvement project management for the program
• Program oversight and ensured adherence to standards and performance in the areas of:
• Training: Field Coaching, manage completion of required and ad hoc trainings, analyze need based on utilization of data tools, complete ongoing professional development, and is capable of group presentations (internal and external)
• Staffing: Demand-based scheduling, productivity management, account development during working hours, and schedule creation
• Recruitment: Monitor and manage initiatives, regular evaluation of FTE efficiently and with efficacy, ensure timely posting and hiring
• Retention: develop, implement, and monitor retention initiatives, provide ongoing staff support, provided regular feedback through field coaching as part of required time in field, and implement company retention activities per standard
• Operations
• Compliance with AM required duties as here and within training materials
• Audits: Daily, weekly, monthly, quarterly and annual
• Monthly program, region, division and national meetings
• Budget and operation expense and performance management
• Support a collaborative approach in achieving program, region, division and national Admissions related goals, KPIs and metrics