What are the responsibilities and job description for the Document Reviewer position at Insight Global?
JOB DESCRIPTION:
The Document Review Associate performs Document Review according to standard procedures or instructions. Responsible for researching various issues and reporting exceptions for Corporate Trust clients to ensure client satisfaction, quality control, and compliance with custodial agreements. Reviews loan (or collateral) documents, handles file processing, and works with internal contacts to determine the source of any problems and correct errors. This includes but is not limited to reinstatements, mail intake, and trailing documents involving comparing information on documents to a checklist. This person will receive almost 2 weeks of training to eventually review 150-160 documents a day. There will be project-based work across the site where cross training will be necessary. The ideal candidate has experience working with Excel, great communication, and work ethic.
Responsibilities:
- Basic knowledge of general office procedures and clerical skills
- Basic reading, writing, and mathematical skills
- Ability to collect, organize, and prioritize information
- Well-developed customer service skills
- Basic verbal and written communication skills
- Ability to complete repetitive tasks daily and meet production goals, including deadlines
- Strong attention to detail and time management skills, specifically with collecting, organizing, and sorting letters and numbers
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
