Healthcare Data Entry Specialist

Position: Data Entry Enrollment Specialist

Location: Fully Remote; Must be local to the Hampton Roads area

Type: 6-Month Contract-to-Hire

Hours: Monday-Friday; 8am-5pm

Pay Rate: 18/HR

Company Overview:

• We are a reputable health insurance company committed to providing comprehensive coverage and exceptional service to our policyholders. As we approach the open enrollment period, we are seeking a detail-oriented and organized Data Entry Specialist to support our enrollment team. In this role, you will play a critical part in accurately and efficiently entering data related to health insurance enrollments. Your meticulousness and focus will contribute to ensuring a seamless and error-free open enrollment process.

Day-to-Day:

• The Data Entry Specialist will be responsible for accurately and efficiently entering data related to health insurance enrollments during the open enrollment period. This role requires a high level of attention to detail, excellent organizational skills, and the ability to work in a fast-paced environment. As a member of our enrollment team, you will contribute to maintaining data integrity and providing exceptional service to our policyholders.
• Data Entry:
• Enter and update enrollment data, including personal information, coverage details, and policyholder preferences, into the company's database accurately and efficiently.
• Verify the accuracy and completeness of data entered, ensuring adherence to established guidelines and protocols.
• Maintain confidentiality and security of sensitive data in compliance with company policies and regulatory requirements.
• Quality Assurance:
• Conduct regular data quality checks to identify and correct any errors or inconsistencies.
• Collaborate with the enrollment team to resolve discrepancies and ensure data accuracy.
• Report any issues or concerns regarding data quality to the appropriate stakeholders.
• Document Management:
• Organize and maintain physical and electronic enrollment records.
• Ensure proper filing and documentation of all enrollment-related paperwork.
• Retrieve and provide requested information and documents as needed.
• Timely Completion:
• Meet established deadlines for data entry and related tasks to ensure a smooth enrollment process.
• Prioritize workload effectively to handle high volumes of data accurately and efficiently.
• Communicate any challenges or delays to the supervisor in a timely manner.
• Communication and Collaboration:
• Collaborate with cross-functional teams, including enrollment specialists and customer service representatives, to address inquiries and resolve issues related to data entry.
• Maintain open lines of communication with team members to ensure smooth workflows and provide updates on data entry progress.

Desired Skills & Experience:

• High school diploma or equivalent; additional certifications in data entry or related fields are a plus.
• Proven experience in data entry or similar roles, preferably in a healthcare or insurance setting.
• Excellent attention to detail and accuracy in data entry, with a focus on maintaining data integrity.
• Proficient computer skills, including knowledge of data entry software and spreadsheet applications.
• Strong organizational skills and the ability to handle multiple tasks simultaneously.
• Knowledge of health insurance terminology and open enrollment processes is advantageous.
• Familiarity with HIPAA regulations and data protection best practices.
• Ability to work independently with minimal supervision and as part of a team.
• Strong written and verbal communication skills.
• Ability to maintain confidentiality and professionalism in handling sensitive.