What are the responsibilities and job description for the Help Desk Specialist position at Insight Global?
Nice to Haves:
- Experience in IT space
- Experience with Ticketing Systems (ServiceNow)
- Experience with Windows 11
- Eager to learn
- Overall professional and great communication skills
Day to Day:
A client of Insight Global is looking for a Service Desk Technician that will be responsible for but not limited to assisting with troubleshooting, networking with hardware and software technologies/devices. Actively working with ticketing systems to ensure customer issues can be resolved in timely manners. Hourly pay rate: 14-24/HR
Compensation: $10/hr - $14/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Salary : $10 - $24
