What are the responsibilities and job description for the Inbound Call Center Representative position at Insight Global?
Title: Call Center Representative
Location: Bonita Springs, FL
Duration: 5 months
Compensation: $17/hr to $19/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Must haves/Job Description:
Insight Global is looking for an inbound call center representative to support an accounts receivable management company in Bonita Springs, FL. This person is required to work onsite Tuesday-Thursday and remote Monday and Friday. The Call Center Representative will handle a high volume of inbound calls and should seek to create a positive experience for each caller.
Required Skills and Experience
- 1 years' experience of handle high inbound volume of calls
- Strong computer literacy
- Experience handling difficult calls
- Excellent customer service
Salary : $17 - $19