Inside Sales Specialist

One of Insight Global's clients, a well-established and rapidly growing organization that has been running flag football leagues, camps, and tournaments for over 20 years is seeking an Inside Sales Specialist. We are looking for a motivated, detail-oriented, and customer-focused Inside Sales Representative to support business development efforts, manage relationships with existing customers, and assist with operational and administrative tasks to drive growth and efficiency.

About the Role

The Inside Sales Representative will play a key role in expanding our leagues, camps, and tournaments while ensuring a high level of customer engagement and operational support. This individual will be responsible for both new business development (sales and outreach) and customer success (communication with existing clients), as well as supporting the day-to-day administrative functions of our growing organization.

Key Responsibilities

Sales & Business Development

• Grow Participation: Drive sign-ups for leagues, camps, and tournaments through outreach, marketing, and relationship-building.

• Lead Generation & Outreach: Identify and connect with potential customers, including parents, coaches, teams, and community partners.

• Partnership Development: Build relationships with parks & recreation departments, town officials, and other key stakeholders to expand league operations.

• Marketing & Promotions: Assist with email marketing campaigns, social media growth, and grassroots marketing to drive awareness and participation.

Customer Success & Communication

• Customer Support: Serve as a key point of contact for parents, coaches, and league directors, ensuring smooth communication and a positive experience.

• Retention & Engagement: Maintain relationships with existing customers, addressing concerns, providing updates, and ensuring high satisfaction levels.

• Event & League Coordination: Work closely with league directors to ensure smooth operations, answer questions, and assist with scheduling.

Administrative & Operational Support

• Data Entry & Record Management: Maintain league databases, update customer records, and track registrations.

• Scheduling & Logistics: Support event logistics, including field coordination and permit management.

• Office Support: Answer calls, respond to emails, and assist with general inquiries.

Requirements:

• 2 years in a sales role
• Comfortability handling incoming leads
• Top tier customer service skills and ability to retain existing clientele
• Ability to be in the office 5 days a week in Middleton

This role will begin as a 6-month contract but has the potential to extend to a permanent position.

Pay ranges from $20 - 25/hr depending on experience level and is inclusive of full health, dental, and vision benefits as well as access to a 401k plan.