What are the responsibilities and job description for the IT SERVICES SPECIALIST position at Insight Global?
The IT Services Specialist is a key member of the our client's IT team, providing essential technical support and services to our user community, including all Executive staff and the C-Suite team. This role encompasses a wide range of responsibilities from diagnosing and resolving technical issues to installing and configuring hardware and software. The candidate will play a pivotal role in deploying and managing IT Asset Management, ensuring efficient and secure use of technology resources throughout the company. Additionally, the position involves facilitating the onboarding of new hires, setting a high standard for IT support and service delivery across the organization. This position will report to an IT Operations Lead and will be based in the Companys Albertville, AL location.
Pay Range is 75K - 80K annually, depending on years of experience.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal. com .
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- CCNA
- Ideally coming from a manufacturing background, if not then more knowledgeable on IT skillset.
- Providing tier 2 network support and IT support - for plant and office
- Understanding of ServiceNow ticketing system
- Troubleshooting experience - remote into a computer or working on network access, etc.
