What are the responsibilities and job description for the Jira Specialist position at Insight Global?
Position : Jira Specialists
Location : Dearborn, MI & hybrid onsite 1-3 days a week
Pay Range : $47 / hr - $54.25 / hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
Day to Day :
A large Automotive company located in Dearborn, Michigan is looking for a Jira Specialist to join their Quality Issue Management team. We are seeking technical, self-motivated individual who can help design, build and configure applications to meet business process and application requirements. This is an exciting opportunity to help build a business critical platform that will be used across the company on a global scale.
Utilize your knowledge of Agile principles to ensure Atlassian solutions support iterative development and continuous improvement.
Address various technical challenges using JavaScript, JSP, SQL, Python and other programming languages
Integrate Atlassian solutions with existing development toolchain for a seamless workflow.
Communicate and Collaborate with cross-functional teams.
Design and implement Atlassian solutions (Jira Service Management, Jira Software, Jira Work Management, Confluence) tailored to the specific needs of manufacturing and quality management processes.
Configure and customize Jira products to automate processes, improve efficiency, and enhance user experience for all stakeholders involved in quality management.
Work independently and manage multiple priorities.
Integrate Atlassian products with CI / CD pipelines to ensure seamless flow of information between development and operations teams.
Perform data migration from one Atlassian environment to another, ensuring data integrity and minimal disruption.
Confluence Implementation : Create new spaces for users, define permissions, and maintain a well-organized knowledge base.
Perform administration, development and support integrating with Jira and its add-ons : Develop custom workflows, scripts, and automations to enhance Jira functionality and leverage add-ons to extend its capabilities.
Timely and cost-effective implementation : Focus on delivering solutions that meet business needs within budget and time constraints.
Develop and maintain Architecture Artifacts, business capability models, Process Models, Application Integration Model, Data Models etc. Document process diagrams, Common Built Intent Diagram, Technical design decisions, System integrations, and future state considerations to ensure a clear understanding and maintainability of the Atlassian ecosystem.
Extend the functionality of Atlassian products by configuring and customizing plugins to meet specific needs.
Identify and resolve issues within Atlassian applications and integrations.
Assess risks and implement mitigation and contingency plans.
Must Haves :
Bachelor's in information technology or related.
10 years of experience with Atlassian suite of tools, primarily Jira and Confluence
Experience configuring and customizing both
5 years of experience with Agile software development methodologies.
Proficient with JavaScript, JSP, SQL, Python and other programming languages.
Excellent scripting skills (e.g., Python, Groovy) to automate workflows and integrations.
Familiar with Configuration Management and CI Tools, such as Jenkins, SonarQube, Maven etc.
Strong analytical and problem-solving skills to identify and troubleshoot Atlassian related issues.
Ability to translate business requirements into technical solutions and clearly document processes.
Plusses :
Experience with integrating Atlassian products with other enterprise systems (e.g., CRM, ERP)
Experience working within the automotive manufacturing industry and a strong understanding of quality management processes.
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