What are the responsibilities and job description for the Lead Representative - Customer Experience position at Insight Global?
We are seeking a highly skilled and experienced Customer Service Representative to join our team as a Lead Bilingual Customer Service Representative. As a key member of our team, you will play a critical role in delivering exceptional customer experiences.
Key Responsibilities:
- Handle customer inquiries and resolve issues promptly
- Work closely with our team to ensure seamless communication
- Monitor and track delivery routes
- Process changes and cancellations to delivery orders
Why Join Us?
At Insight Global, we are dedicated to creating a positive and supportive work environment that fosters growth and development.
