What are the responsibilities and job description for the NOC Specialist position at Insight Global?
Our client is looking for Network Control Specialist to work in their Network Operations Center (NOC). The candidate will be responsible for monitoring the fault tickets for any critical issues, creating tickets to resolve issues, working with satellite providers to resolve connectivity issues, and working with shipboard engineers to resolve issues. Identification of root causes, severity levels, workarounds, testing requirements and implementation of fixes to restore network. They will maintain and manage the network to solve any issues.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Required Skills & Experience
- Bachelor's degree in Information Technology, Telecommunications, Network Administration, or a related field experience - preferred
- Proven experience in network support, preferably in a NOC environment.
- Proficiency in network monitoring tools and diagnostic utilities.
- Strong knowledge of TCP / IP, routing protocols, and network security.
- Excellent troubleshooting and problem-solving skills.
- Experience, radios, radio frequencies, antennas cellular network infrastructure : GSM, UMTS, LTE, 2G, 4G and 5G
Familiarity with Cisco, Ericsson, VMWare, ESXI, Solarwinds, PRTG or other networking equipment.
Nice to Have Skills & Experience
Relevant certifications (e.g., CCNA, CompTIA Network ) are a plus.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
