PHARMACY MANAGER

ESSENTIAL JOB FUNCTIONS AND BASIC DUTIES

Oversees the store location pharmacy operation including the planning and execution required to meet the business objectives of the pharmacy department.

Responsible for the operation of assigned Pharmacy which includes attaining results in the areas of exceptional customer service, sales, gross margin improvements, inventory purchasing, management, expense control, staff development and issues.

Ensures location compliance to all local, state, federal laws, and company policies and procedures.

Ensures all record keeping and storage requirements of local, state and federal laws are met for assigned location.

Ensures all staffing needs are met including participation in the hiring of pharmacists and technicians.

Ensures continual evaluations, training and development of retail pharmacy staff including future pharmacy manager candidates.

Ensures that pharmacy staff understands and complies with Pharmacy and Company Policy & Procedure.

Active role in managing and delivering the Pharmacy Care program, including immunizations, injections and testing.

Timely successful completion of APHA immunization training or its equivalent and other programs as required.

Monitors patients to insure therapeutic outcomes and minimize adverse drug effects.

Consults patients in a professional manner to ensure patient understanding of drug therapy plans and outcomes.

In conjunction with senior leadership, participates in developing and implementing store programs to meet sales objectives and increase prescription volume.

Provides the Pharmacy Supervisor and Store Director updates on Pharmacy operations.

Achieve overall compliance to labor model.

Confront complex pharmacy operational issues with situation specific business solutions.

Key role in developing open communications between store staff and pharmacy group so as to improve morale, awareness of company programs, and support of Company objectives.

Performs all duties of Staff Pharmacists related to the preparation, dispensing and sale of prescription and pharmacy related products.

Provides superior customer service combined with efficiency in processing scripts.

Oversees team members in the areas of sales focus, customer service and stewardship.

Maintains a professional attitude and image; leads by professional example.

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MINIMUM QUALIFICATIONS

EDUCATION AND EXPERIENCE : Degree in Pharmacy required (B. S. or PharmD).

Licensed pharmacist in state where working.

REQUIRED KNOWLEDGE :

Knowledge of laws governing OTC drugs, pharmacy products and third party plans.

Knowledge Pharmacy Policy & Procedure Procedures.

Knowledge of financial reports and their use.

SKILLS / ABILITIES :

High degree of initiative and accuracy.

Self-motivated with the ability to complete work with a minimum of supervision under rigid time constraints.

Customer relations skills including meeting customer needs and establishing an exceptional service environment.

Demonstrates sound business ethics.

Working knowledge of computer skills including Microsoft office, Access, Excel, and Word

Detail oriented with ability to prioritize work.

Interpersonal skills including building relationships and conflict resolution.

Excellent verbal and written communication skills.

Capability to effectively understand customers and employees inquiries.

Ability to work different schedules to meet store and customer needs.