Remote Telephonic Nurse

Hours

• Monday - Friday, 9:30 AM- 6:00 PM EST
• No Holiday or Weekend hours required.

Your Role

The position of Care Coordinator Case Manager plays a leading role in the insured or member’s assessment process. We provide services to a variety of clients, all that require your deep knowledge of long-term care needs of an aging or chronically ill population. You will be part of a remote team of clinicians that calls claimants or their families and facilities to conduct a short assessment by phone or zoom. In about 20 minutes, the RN collects and updates the claimant’s electronic health record, plan of care and provide a detailed note for any change note. You will be part of a remote team of clinicians that spends their days reviewing clinical assessments completed by field assessors and writing Plans of Care for Long Term Care Insurance and other government sponsored insurance plans.

Duties

• Reviewing clinical assessments completed by field assessors to determine chronic illness status and develop a plan of care with supporting written documentation.
• Collaborate with field assessors and facility staff via phone to determine if further information is needed on a claimant or member’s health status
• Call claimants, family members or facility staff to update records on their present health status and provide a new plan of care, as well as handle telephonic assessments
• Work with new clients to develop processes that meet their insureds’ needs.

Requirements

• RN with compact license in good standing.
• 2-5 years of experience in case management, home care, hospice and/or rehabilitation setting with an aging population.
• Strong knowledge of Microsoft applications to include Outlook and Word. Proficient with workflow management tools and a CRM.
• Comfortable working on a long-term contract (Starts off at 6-months and will extend!)