What are the responsibilities and job description for the RGM Associate position at Insight Global?
Desired Skills and Experience *
-Our ideal candidate will have a Bachelor's Degree in Supply Chain (or any relatable degree) and preferably but not required: 1 years of related experience in logistics, transportation, shipping/receiving, or supply chain (if candidate has no degree, recent relatable experience is required)
- Must be comfortable in a heavy phone support role.
- Excellent professionalism is a must!
- Overall technically savvy
- Ability to multi-task and work on multiple projects at once, and must have ability to learn quickly and work in a fast paced environment
- Must be ok working onsite, in the office (no flexibility here whatsoever) and comfortable working either a Sunday-Thursday or Tuesday-Saturday schedule
Day-to-Day *
On a day-to-day basis, you will be acting as a Remote Gate Agent supporting thousands of drivers across the country and using a two-way Audio/video communication to verify/identity any necessary specifications on trucks and processes, while coordinating, communicating and providing updates on a daily basis to all parties involved in the arrival, loading, unloading and departure at warehouses, facilities and distribution centers. We are looking for candidates that are extremely detail oriented, can work in a fast-paced environment with a high sense of urgency, and are quick learners and technically savvy. Our Team is able to take on all gate operations and allow those associates onsite to focus on the daily operations onsite that need to be completed. On a daily basis you will be speaking to roughly 200 drivers a day, so excellent and clear communication is a must. Candidates must be comfortable working onsite, in the office in Tempe, no exceptions. Your schedule will either be front half (Sunday-Thursday) or back half (Tuesday-Saturday) and your first 3 weeks of the job will be training which will be Monday-Friday 8-5. Amazon operates 24/7 365, so being okay working on all major holidays including but not limited to Easter, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas and New Year's is a must.
Job Type: Contract
Pay: $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Ability to commute/relocate:
- Tempe, AZ: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $20 - $0