What are the responsibilities and job description for the Service Desk Technician position at Insight Global?
Required Skills and Experience
- Windows 11 and office 365 troubleshooting
- Software installation
- Strong Customer Service
- Excellent Team work
- Strong Communication
- Organization
Job Description
A large utilities client is looking for a WIN 11 Technician to join their team and help support a WIN 11 Migration project along with other IT support needs.
Day-to-Day
- Windows 11 troubleshooting
- Office 365 troubleshooting
- Password resets through Active Directory
- Basic Software installations
- Some end user training
- Helping end users log into computers
Compensation:
- $20-23hr (depending on years of experience)
- Exact compensation may vary based on several factors, including skills, experience, and education.
- Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
Salary : $20 - $23