Licensed Clinician

Benefits:   

• Free Dental & Vision
• 19 Paid Holidays- Including 4 Mental Health Days
• Retirement Plan with a match
• Paid Training
• 10-year anniversary sabbatical
• Flexible Spending Accounts
• Professional Development Allowance
• Paid Parental Leave benefit
• Discounted Pet Insurance
• Affordable Health Insurance, including a free healthcare option for employees
• 50% coverage paid by employer for dependents (vision, dental, health)
• and many more!

Company Overview

For more than 50 years, Insight Housing has provided a comprehensive range of housing, food, and support services to help those in need move from homelessness into a safe and affordable home of their own. We serve in seven counties in the bay area - Alameda, San Francisco, Contra Costa, Solano, Sacramento, San Joaquin, and Amador County. We are proud of our team members who are very dedicated to our mission of ensuring everyone in our community has a home through supportive, equitable, and sustainable housing solutions.

Program Overview

Located on 2012 Berkeley Way in Berkeley, California, the Hope Center provides 53 units of permanent supportive housing for homeless adults and disabled individuals. The permanent supportive housing program provides wrap-around services for mental health, substance abuse, job training and social activities. Services include home visits, life skills counseling, benefits advocacy and case management.

Position Summary

Under the supervision of the Regional Director of Residential, the Licensed Clinician will be responsible for providing care coordination and mental health support and consultation to clients entering and/or residing at the Hope Center.    The Hope Center includes a 32-bed Men’s Shelter, 12 Veterans Transitional Housing, 53 units of Permanent Supportive Housing (PSH) and the Community Meals Program.

The Licensed Clinician will create a mental health monitoring plan for clients who are identified as having mental health needs during intake and throughout their residency. This includes regular mental health check-ins and counseling during the resident’s stay. They will also provide information about available mental health resources, including a walkthrough of the County’s Behavioral Health Care Services, which include, but are not limited to, crisis and urgent care, drop-in and supportive services, education and advocacy, and mental health education and support. If a client is already connected to mental health care, the Licensed Clinician will reach out to their existing provider to coordinate care.

Essential Duties and Responsibilities

• Develop and maintain a respectful, caring, tolerant, ethical, and empowering relationship with all individuals served.
• Provide counseling and consultation to clients in collaboration with Hope Center Management & Case Management Teams.
• In partnership with Regional Director of Residential, act as an agency liaison with AC Healthcare Services Agency (HCSA) in the use of the CHR.
• Assist in managing Community Healthcare Record (CHR) access and use across all Insight Housing programming.
• Collaborate with the Senior Program Manager, PSH Program Manager, Shelter & Food Services Program Managers and Tenancy Support Services Staff/Case Managers to coordinate on-site services and development of appropriate Housing Plans.
• Support a case load of 10-15 clients that will receive clinical interventions, providing mental health screening at referral, complete mental health assessment; including acting as a liaison to current providers, identifying potential resources if needed, completing necessary paperwork; assist with explanation of program rules and relations and otherwise acclimate to the facility.
• Establish and maintain clear and effective communications with clients, ensure that their needs are met, assist them in the development and implementation of their treatment plans, and prepare them for warm hand offs to housing providers or other discharge plans.
• Provide informal counseling, focusing on the client’s immediate situation and needs.
• Provide Cognitive/Behavioral types of intervention allowing the client to work toward achieving their immediate goals and recognizing their strengths partnered closely with onsite team.
• Provide mental health guidance to onsite teams in weekly case conference meetings.
• Work with medical staff for appropriate hospital discharge planning advocating on behalf of our residents to get the care they require.
• Provide crisis assessment and intervention. Appropriately assess the escalation of a situation and de-escalate or make appropriate decisions to manage the safety of others and self. Interface with crisis/emergency responders as necessary.
• Provide training to Hope Center Program staff on mental health, de-escalation techniques, motivational interviewing, working with seniors, trauma-informed care and other topics relevant to the delivery of quality support services.
• Work with one-two Clinical Interns annually, providing them clinical supervision and support.
• Understand the 5150 process and collaborate with on-site Services staff and external mental health providers, as needed.
• Assist program management to create and maintain a safe and professional working environment free of hostility, harassment, and discrimination.
• Attend relevant Alameda County meetings to collaborate on county housing initiatives, housing opportunities, resources and housing barrier removal planning.
• Drive own or agency vehicle to various sites as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency driving policy at all times.
• Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices.
• Attend and participate in all meetings and trainings as assigned.
• Complete and submit timesheets in a timely and accurate manner. 
• Work within the framework of Insight Housing’s Code of Conduct.
• Perform other tasks as assigned.

Qualifications, Skills, and Abilities

• LCSW or LMFT required
• Ability to complete CPR/First Aid Training.
• At least 3 years’ direct experience providing services to Veterans or individuals experiencing homelessness, mental health, substance abuse or other social issues.                                                                
• Ability to provide supervision    
• Experience in psychiatric rehabilitation, preferably in a social rehabilitation environment is preferred.
• Commitment to serving individuals experiencing homelessness, alcohol and drug dependency, and other mental health issues and to trauma-informed approach to care of individuals.
• Lived experience strongly preferred.
• Must be proficient in use of computer and Microsoft office suite (Work, excel, outlook and TEAMS). Experience with Homeless Management Information System (HMIS) a plus

• Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds.

• Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations.
• Capable of working independently and as part of a team.
• Excellent verbal and written communication skills.
• Excellent interpersonal and crisis intervention skills with a can do and flexible attitude. Ability to work well under high pressure.
• Ability to work with minimal supervision, multitask, maintain confidentiality and appropriate professional boundaries, and meet deadlines.
• Ability to maintain professional conduct, attitude, and appearance at all times.

Special Requirements

• This position requires frequent driving.  A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies.
• Must be able to receive and maintain criminal and credit records clearance.
• Must be able to obtain TB clearance.

Physical Requirements

• Regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.
• Frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly.
• May be occasionally required to stoop, kneel, or crouch.
• May be required to lift or move up to 50 lbs.

We are extremely proud of our diverse team and welcome all qualified applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Compensation: $85,000-90,000/year DOEE