What are the responsibilities and job description for the Customer Service and Sales Representative position at Insight Pest Solutions Toledo?
Job Summary
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our team in protecting home, health and the environment. In this role, you will be the first point of contact for our customers, providing exceptional service while also promoting our products and services. Your ability to build rapport with customers and understand their needs will be key to driving sales and ensuring customer satisfaction.
Responsibilities
- Engage with customers in a friendly and professional manner, addressing inquiries and resolving issues promptly.
- Promote and sell products or services by understanding customer needs and providing tailored solutions.
- Maintain accurate records of customer interactions, transactions, and feedback in our database.
- Collaborate with team members to achieve sales targets and enhance customer experience.
- Stay informed about product features, promotions, and industry trends to effectively assist customers.
- Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.
Qualifications
- Proven experience in customer service or sales roles is preferred.
- with the ability to engage effectively with diverse customers.
- Excellent problem-solving skills and a proactive approach to addressing customer needs.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Familiarity with CRM software or similar tools is a plus.
- A positive attitude, eagerness to learn, and a commitment to delivering outstanding service.
- Must have an up to speed computer, phone and strong home wifi connection.
- Hours are 9-5 Monday to Friday and 9-2 Saturday
Join us in creating memorable experiences for our customers while contributing to the growth of our company!
Job Types: Full-time, Contract
Pay: From $12.50 per hour
Expected hours: 42.5 per week
Compensation Package:
- Bonus opportunities
- Hourly pay
- Performance bonus
Schedule:
- 8 hour shift
Application Question(s):
- Why do you feel you are a good fit for our customer service and sales position and if hired when would you be able to start?
- Do you have any scheduling conflicts with our work schedule? Monday to Friday 9-5 and Saturday 9-2.
Work Location: Remote
Salary : $13
