Surveillance Investigator; Grand Rapids, MI

About Us:
Insight Service Group (ISG) is a national investigative services firm specializing in cost containment and anti-fraud related services. We provide comprehensive solutions that help our clients mitigate risk and enhance their operational integrity.

Job Description:
ISG is currently seeking experienced and motivated individuals for Surveillance Investigator positions. The ideal candidate will possess a strong work ethic, be self-motivated, and excel in problem-solving while working as part of a team. Candidates must be able to work independently, demonstrate strong time management, and possess excellent communication skills. Flexibility in scheduling is essential, as hours may include early mornings, weekdays, weekends, and evenings.

Key Responsibilities:

• Conduct thorough investigations related to suspected fraud and misconduct.
• Perform on-site mobile surveillance, maintaining discretion and professionalism.
• Remain in the vehicle for extended periods (up to 8 hours or longer) while monitoring subjects.
• Travel up to 2 hours one way per case as needed.
• Document findings by writing detailed reports and uploading video evidence.
• Collaborate with team members and report findings to management.
• Maintain accurate records and documentation in compliance with company policies.

Candidates must have the following qualifications:

• Insurance Experience, Worker's Compensation, Auto, Liability, or similar SIU / Surveillance experience.
• A reliable vehicle, computer, and cell phone.
• A digital video camera with date and time stamp capability
• Be proficient in web-based systems, and ability to write detailed reports.
• Ability and willingness to travel as necessary.
• Ability to work independently and complete cases successfully with little supervision.

We are hiring employees not subcontractors.

***MUST BE ELIGIBLE FOR PRIVATE INVESTIGATOR EMPLOYEE REGISTRATION***

Agency: 3701205921