Client Success Coordinator

Join Our Growing Company and Grow Your Career at Insight Worldwide.

At Insight Worldwide, Inc., we’re not just helping companies make better hires—we’re changing how they think about hiring altogether. With our proprietary behavioral assessments and employee training tools, we support clients nationwide in industries where - getting the right people in the right roles - really matters.

We’ve partnered with organizations across the country to improve retention, workplace safety, and long-term success. And as we continue to grow, we’re looking for talented team players who want to grow with us.

Why This Role is Right for You:

This isn’t a dead-end support job. As a Client Success Coordinator, you’ll be trained in proprietary technology, build real relationships with clients, and contribute directly to our mission. You’ll also gain skills that open the door to advancement in client services, account management, software operations, and more. We promote from within—and we’ll work with you to carve out your path.

What You’ll Do:

• Meet new clients, guiding them through onboarding, usage, engagement and growth

• Learn and use our proprietary assessment platform to manage client services, data and reporting

• Build strong, ongoing relationships with client contacts across the U.S.

• Proactively engage with clients to ensure they’re maximizing their Insight experience and getting results

• Collaborate closely with internal teams to solve challenges and deliver great service

• Track requests, manage project timelines, and ensure accurate documentation

• Share feedback and ideas to help improve both client experience and internal processes

What Sets You Apart:

• High school diploma or equivalent required; some college or related coursework is a plus

• 1 years of experience in client support, admin, or customer service preferred

• Friendly, clear communicator—someone who can build trust with clients and coworkers

• Tech-savvy and open to learning new systems

• Working knowledge of Microsoft office and CRM software

• Highly organized and dependable with a sharp attention to detail

• A collaborative, team-oriented attitude and a drive to learn and grow

What You’ll Get:

• Hourly Pay: $20.00 – $24.00, depending on experience

• Quarterly initiative bonuses 

• Full benefits package including health, dental, and vision

• 401(k) with company match

• Paid holidays and generous time off

• Ongoing training and mentorship

• Opportunities for advancement into higher-level roles as we grow

• An innovative, collaborative work environment where your ideas are heard

Where You’ll Work:

This position is based in our Salem, Oregon office, with an opportunity for hybrid work after training. You'll work with a team that supports organizations nationwide, giving you exposure to a variety of industries and business models.

How to Apply:

Send your resume and a brief message about why you’re interested to:

Operations@insightww.com. Be sure to include “Client Success Coordinator” in the subject line.