What are the responsibilities and job description for the Supv Services position at Insight?
Requisition Number: 100469
Supv Services
Location: This role is fully onsite in Herndon, VA.
Insight at a Glance
About The Role
The Supervisor Services oversees all execution of contracted service solutions to support the Client’s business. This includes but is not limited to: specific service desk support, quality assurance in the custom configuration lab, managing technicians and material handlers, and development and execution of day-to-day business practices as related to all quoting, vendor warranty, vendor trade-in, order management, and other related activities.
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Herndon || Virginia (US-VA) || United States (US) || IT Infrastructure & Support || None || US - Herndon, VA ||
Supv Services
Location: This role is fully onsite in Herndon, VA.
Insight at a Glance
- 14,000 engaged teammates globally
- #20 on Fortune’s World's Best Workplaces™ list
- $9.2 billion in revenue
- Received 35 industry and partner awards in the past year
- $1.4M total charitable contributions in 2023 by Insight globally
About The Role
The Supervisor Services oversees all execution of contracted service solutions to support the Client’s business. This includes but is not limited to: specific service desk support, quality assurance in the custom configuration lab, managing technicians and material handlers, and development and execution of day-to-day business practices as related to all quoting, vendor warranty, vendor trade-in, order management, and other related activities.
- Maintain close relationships with all of Insight’s primary Services vendors to ensure the team and Insight sales is updated with current product and program information.
- Assists in developing new partnerships and emerging technologies pertinent to the growth of Services revenue and increased profit margins.
- Make sure all employees are working efficiently thru constant monitoring of orders.
- Follow business practice guidelines and communicate to management existing or potential problems.
- Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
- Bachelor's degree from four-year College or university; or five years related experience and/or training; or equivalent combination of education and experience.
- Microsoft Certified Systems Engineer (MCSE) or similar certifications preferred, but not required.
- Must have a thorough knowledge of common IT equipment.
- Three years of SAP experience required.
We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:
- Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
Join us today, your ambITious journey starts here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.
At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!
The position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position, click here.
Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.
Posting Notes: Herndon || Virginia (US-VA) || United States (US) || IT Infrastructure & Support || None || US - Herndon, VA ||
