Director, Parking - Full Time/Exempt

Position: Director, Parking - Full Time/Exempt

Reports to: General Manager

Background: Insignia Event Services is a leading event solutions provider, directly affiliated with the Arizona Cardinals, proudly producing all events at State Farm Stadium, including Arizona Cardinals home games. Complementing the events at State Farm Stadium, Insignia Event Services exclusively manages Sportsman's Park and Heritage at Sportsman's Park, offering flexible venues for everything from pre-game activities and tailgating to concerts, festivals, corporate events, and graduations. Our services range from full-service event production, staging, and equipment rental to live presentation and transportation logistics, making us a trusted partner for exceptional events in Arizona.

Primary Job Duties:

• Directs the day-to-day business operations for the parking department at State Farm Stadium, Sportsman's Park, and other contracted properties.
• Develop and maintain procedures for current and future projected needs, demonstrating prudent business practices which impact performance, service quality, and the satisfaction of team members and customers.
• Provide strong leadership and guidance to ensure adequate staffing and management of resources while maintaining a quality level of service and monitoring labor costs.
• Collaborate and build strong relationships with clients, vendors, local authorities, and key stakeholders to optimize transportation logistics and parking infrastructure.
• Research market and provide detailed reporting around potential business opportunities.
• Monitor and evaluate parking services, ordinance and sign posting, and take action to implement approved recommendations where applicable.
• Drive the creation of traffic plans, maps and parking-related communication for both staff and stakeholders
• Responsible for all vehicle insurance information, accident management, proper and timely maintenance/repair
• Maintain a balanced department budget, controlling expenses, and making sure necessary resources are in place to be successful
• Advances the goals and objectives of the organization by developing department specific performance goals, implementing quality improvement plans, monitoring financial targets, and working collaboratively with other managers
• Other duties as assigned

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties and responsibilities that are required of the team member for this job. Job duties, responsibilities, and activities may change at any time.

Qualifications/Requirements:

• Recent experience in managing parking and traffic for large events, such as sporting events, concerts or amusement destinations.
• ATSSA Certification level Traffic Control Supervisor and Certified Administrator of Public Parking preferred
• Comprehensive understanding of Department of Transportation (DOT), Arizona Motor Vehicles Division (AMVD) and Occupational Safety and Health Administration (OSHA) regulations, ensuring all operations comply with legal standards.
• Ability to work evenings, holidays, weekends and as needed for emergency responses
• Experience reviewing maintenance requirements of surface and structured parking, and knowledgeably recommending repairs within industry best practices.
• Proven ability to lead and inspire teams, effectively communicate across all levels of the organization, and foster professional growth among staff.
• Basic accounting and proven fiscal management experience
• Ability to multi-task events and projects in a high stress, fast-paced, live production work environment
• Skilled in using Microsoft Office tools such as Excel, Outlook, and Teams for efficient data management, communication, and collaboration.
• Must possess a drive and passion for pushing innovation, developing big ideas, and following through on a commitment to excellence
• Bachelor's degree and/or equivalent experience in a related field, preferred

All offers of employment at Insignia Event Services are contingent upon clear results of a thorough background check.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.