What are the responsibilities and job description for the Medical Receptionist position at inSite Digestive Health Care?
EOE Statement
We are an equal employment opportunity employer. inSite Digestive Health Care complies with all applicable Federal civil rights laws as well as Section 1557 of the Affordable Care Act (ACA) and does not discriminate on the basis of race, color, national origin, age, disability, or sex. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Description
Job Summary
As the medical receptionist, you will efficiently, effectively and warmly serve patients by greeting and helping them, scheduling appointments, as well as providing exceptional customer service.
Responsibilities & Duties
- Welcomes and greets patients and visitors.
- Anticipates patient anxieties and answers patient questions both in person and over the phone.
- Maintains reception area.
- Communicates with back office staff upon patient arrival.
- Notify physician if there are any schedule changes.
- Assist in the creation of new patient welcome packets
- Verifies patient demographics and insurance. information.
- Manage patient portal messages.
- Scans Radiology and Lab requisitions to patient files
- Records outcome of reminder calls made to patients scheduled for procedures, radiology, labs and in-office appointments in gMed.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Helps patients in distress by responding to emergencies
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedure; reporting any needed changes.
- Contributes to team efforts by accomplishing related results as needed.
- Other duties as assigned.
Qualifications
Position Requirements
Required Skills
Full-Time / Part-Time
Full-Time
Position
Medical Receptionist
Number of Openings
Exempt / Non-Exempt
Non-Exempt
Hiring Manager(s)
Location
inSite Glendora - VGC
About the Organization
inSite Heath Care Management, LLC the largest gastroenterology medical group in California, with over 50 highly respected and experienced gastroenterologists and allied health professionals, invites those seeking a calling : to help improve the lives of the people in our communities and to better the future of healthcare. Guided by ethical values and transparency, we are a group of innovative healthcare professionals steadfast in our goals to provide high patient satisfaction.
We welcome talent from all parts of the country who are interested in joining our patient centered gastroenterology group.
This position is currently accepting applications.
