Client Account Manager

InSite, LLC, a Washington D.C. based real estate technology company, is seeking a Client Account Manager. InSite is a leading provider of innovative enterprise analytics and actionable business intelligence solutions for building owners and operators to enhance decision-making, improve operational performance, and reduce energy and carbon consumption in the built environment. The company is private equity backed and rapidly growing.

Primary Responsibilities:

• Reports to the Vice President of Client Accounts;
• Leads a portfolio of client accounts with a current value ~$750K, owning the client relationship and acting as the client’s representative in the firm;
• Responsible for defining client goals and coordinating internal resources to deliver and exceed them;
• Builds strong client relationships to maintain and grow existing business;
• Responsible for the financial performance of the accounts, including invoicing, accounts receivable, top line growth, gross margin delivery, and cost control;
• Supports the VP to drive operational excellence, and shared best practice through InSite’s Energy and Building Optimization Managed Services;
• Generates case studies and marketing materials and collateral, to drive sales and acquire new customers and logos; and,
• Performs additional responsibilities as dictated by business needs.

Requirements:

• Minimum three to five years of relevant practical experience in client/account management in or around the built environment or enterprise technologies;
• Undergraduate or graduate degree in relevant field of study, preferred;
• PMP certification or equivalent Project delivery experience, highly desirable;
• Detail-oriented with the ability to manage projects from inception through execution;
• Articulate communicator with exceptional people skills to lead and mobilize diverse internal and external groups;
• Collaborator who enjoys a fast-paced, intellectually stimulating work environment;
• A passion for sustainability, energy efficiency and climate action;
• Resourceful problem solver with proven ability to conceptualize and implement effective technology-based initiatives;
• A hunger to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment.

Job Type: Full-time

Pay: $100,000.00 - $115,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Ability to Commute:

• Washington, DC 20036 (Required)

Ability to Relocate:

• Washington, DC 20036: Relocate before starting work (Required)

Work Location: Hybrid remote in Washington, DC 20036

Salary : $100,000 - $115,000