Job Description
Job Description
Job Title : Admissions Representative
Reports To : Director of Admissions
FLSA : Non-Exempt
DEFINITION :
The Admissions Representative is responsible for meeting or exceeding start objectives, maintaining the school database, and providing accurate information to prospective students; and performs related work as required.
SAMPLES OF DUTIES :
The information listed below is meant to serve as samples of job duties and responsibilities for positions in this classification. This list is neither inclusive nor exclusive, but indicative of several types of duties performed. Consequently, this information does not reflect Essential Functions for any given position in this classification.
Under direct supervision of the Director of Admissions, the Admissions Representative is expected to :
- Give honest and precise information to prospective students. In order to do that, the Admissions Representative must :
Understand the school catalog and curriculum
Know the schools rules, policies, and proceduresBe willing to refer the student to the appropriate department (i.e. financial aid)Give campus toursMeet or exceed the start goals. Some of the ways to do that are :Follow up on all leads;
Follow up on all interested clients who must wait to attend or cancel for any reasonNetwork with Case Managers and Counselors from the local valley agencies;Obtain WIA referrals, Letters of Authorization, and Skills Training Contracts as required.Attend and participate in various trade shows. Examples being, but not limited to :Women’s NetworkLocal area high schoolsAdmissions Representatives are expected to enhance the marketing / advertising budget, not to solely rely on it by personally developing leads.Maintain the admissions database as required.Prepare, and obtain signatures from prospective students, on all admissions documents.Monitor new student attendance for the first two weeks of class. Follow up with new students to assist in ensuring their comfort with their choice of institutions.Contribute to the department ideas for marketing, promotions or advertisements.Assist with the front desk when needed.Attend staff meetings, in-service sessions, student orientation, graduation, and other school events as required by the school.KNOWLEDGE, SKILLS, AND ABILITIES
The Admissions Representative shall demonstrate experience and education commensurate with the responsibilities of the position. Generally, this includes : Exceptional communication, presentation and interpersonal skills with the ability to establish rapport with a diverse customer base; Must be a competent administrator and a self-starter and have the ability to work with little supervision; Must also be a team player, willing to share and exchange information and ideas; Must have the ability to make ethical decisions, doing what is always best for the students as well as the Company.
MINIMUM QUALIFICATIONS
The typical way to obtain the experience necessary to perform the work of an Admissions Representative would be to have a college degree in marketing, business or related area preferred or have 3 years direct sales experience in admissions, recruiting or other intangible sales; or any relevant combination of education and experience as determined by the Campus President.
Other
A valid California Class "C" Driver's License may be required. Bilingual in any languages common to the area (generally Spanish or Hmong) is desirable.
Essential Functions / Working Conditions
Have coordinated, precise movement of the fingers of one or both hands to perform tasks such as typing, writing and taking notes.See clearly objects and close surroundings that are 36 inches or closer to perform tasks such as looking at computer monitors.Hear and understand human speech in a relatively quiet environment such as hearing someone speak in quiet office or library setting.Listen to and understand information and ideas presented through spoken words and sentences.Arrange things or actions in a certain order or pattern, according to a specific rule or set of rules such as patterns of numbers, letters, words, or pictures.Concentrate on a task over a period of time without being distracted. (Selective Attention)Shift back and forth between two or more activities or sources of information; multi-task to work on different projects simultaneously.Clearly communicate information and ideas through spoken words so others will understand.Identify and understand the speech of another person.Communicate information and ideas in writing so others will understand.Work under pressure of constant deadlines with frequent interruptions.Work effectively in a demanding environment.Work collaboratively in a team environment.Work with sensitive and confidential information.Noise exposure under 65 decibels, roughly that of a normal conversation or a ringing telephone.Schedule changes may occur based on business needs.May be required to travel to locations other than assigned site.
