What are the responsibilities and job description for the Store Manager in Training (MIT) position at Insomnia Cookies?
Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our Tempe store located at 116 E University DR, Tempe AZ 85281, and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!
\n- Starting off up to $21.00/hr.
- Market competitive hourly compensation
- Eligibility for end of period store bonus
- Excellent comprehensive benefits 1st day of the month after 60 days of employment
- $25.00 monthly cellphone stipend
- Pet Insurance for your furry loved ones
- 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- You get to work in a fun, exciting team environment
- FREE cookies with every shift!
- Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present.
- Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries.
- Lead new hourly staff onboarding and initial training.
- Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence.
- Support Store Ops Manager with ordering, inventory control and scheduling.
- Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.).
- Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service.
- At least 1 year of experience in a supervisory role within a restaurant or retail store
- Prior experience conducting in-person interviews of hourly support staff
- Prior Point of Sale (POS) systems experience
- Ability to utilize MS Office, Word and our Applicant Tracking System
- Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
- Must be 18 years of age or older and have legal eligibility for employment in the United States
Salary : $21
