Table Service Assistant (TSA)

Job Summary:

WHO ARE YOU?

Do you enjoy nightlife and customer service? We are looking for a highly motivated Table Service Assistant (TSA) who is passionate, motivated and resourceful!

WHO ARE WE?

Insomniac’s West Coast Clubs Division is focused on creating a best-in-class experience for our Headliners. Our expanding roster of club partners includes some of the world's top venues, delivering performances from globally renowned DJs backed by top-notch sound and visuals. The diverse calendar of events celebrates the electronic dance music community and culture, offering an endless range of experiences. Insomniac’s West Coast Clubs Division includes venues such as Exchange, Academy LA, Time Nightclub, Bloom, and Nova SD.

THE ROLE

TSAs are responsible for maintaining the VIP bottle service tables. TSAs communicate with their assigned bottle server to meet the needs of the bottle service clients and participate in bottle presentations. TSAs are in continuous contact with guests, and therefore, they must maintain a fun, outgoing, approachable attitude and energy. All of the TSA’s duties contribute to Insomniac Clubs’ elevated VIP Table experiences.

DUTIES AND RESPONSIBILITIES:

· Set up all VIP bottle service tables.

· Deliver ice buckets/glasses/juices to tables.

· Maintain the cleanliness of the tables.

· Restock the tables.

· Assist in bottle presentations (see guidelines in Logistics Manual).

· Clean all tables after the guests leave.

· 100% accuracy in knowledge of the table numbers and venue floor plans.

· Maintain a team-oriented mentality (assist other TSAs or servers when available).

· Maintain respectful and prompt radio etiquette.

· TSAs do not handle payments or input payments into the POS.

· In addition to the responsibilities listed above, the employee may be assigned other duties or tasks as needed.

JOB REQUIREMENTS:

· Customer Service: 2 years (Preferred)

· Ability to work Nigh Shift, Evening Shift & Weekends as needed

WORK ENVIRONMENT

· Must be able to tolerate loud noise levels & busy environments when at venues

· May work in drastic temperature climates when at venues

· Must be willing to travel to work during holidays, evening and weekend hours, as required

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Insomniac Clubs for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Our company strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Our recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Our company may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting, and search firms.

Job Type: Part-time

Pay $16.85 Tips

Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Insomniac Clubs takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

Job Type: Part-time

Pay: From $16.85 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 1 year

Shift:

• Evening shift
• Night shift

Weekly day range:

• Every weekend
• Weekends as needed

Work setting:

• In-person

Application Question(s):

• Our venue is 21 so all of our employees must be 21 years of age or older. Do you meet this requirement?

Ability to Commute:

• San Diego, CA (Required)

Ability to Relocate:

• San Diego, CA: Relocate before starting work (Required)

Work Location: In person

Salary : $1 - $17