Implementation Specialist

Implementation Specialist

Are you passionate about technology and supply chain management? Do you thrive on solving complex problems and delivering exceptional customer service? If so, we have an exciting opportunity for you! 

Our client is a leading provider of supply chain execution software solutions. Their innovative technology helps businesses optimize their supply chain operations, increase efficiency, and improve overall productivity. With a global presence and a commitment to excellence, they are at the forefront of the industry, serving a diverse range of clients across various sectors.

Our client offers a competitive compensation ranging from $70K - $90K annually, based on experience, complemented by an extensive benefits package that underscores their commitment to your success. The benefits package includes:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts are offered
• Well-being and work-life balance: Paid time off

In addition, they foster an exceptional work environment dedicated to nurturing employee growth and development within the company. They actively promote a collaborative culture where all individuals are empowered to contribute to processes, decisions, planning, and the overall organizational culture.

Our client’s office is in Teaneck, NJ. Their building has many amenities, including a spa & gym (discounted for tenants), Starbucks, deli, restaurant, and covered, free secured parking connected to the building. Currently implemented hybrid office (3 days)/work from home (2 days). New employees will be expected to spend more time in the office until fully trained before going to hybrid mode. Travel to client sites, while not extensive, is occasionally required, especially during client training and when going live.

We are looking for an experienced implementation engineer to supplement our client’s team and cover their users and partners in the US and the broader North, South, and Latin American clients. Supply chain execution is a time-sensitive, mission-critical environment, and you should consider that demanding deadlines and quick responses are essential parts of this job.

To succeed as an Implementation Specialist, you should have:        

• Bachelor’s degree or 1-2 years of relevant customer-facing experience, preferably in supply chain or enterprise systems software.
• Strong technical background with familiarity in Windows Workstation and Server, Web Browser(s), Web Server (IIS), SQL Server, Remote Desktop, and VPN.
• Understanding of Software Development and Agile Methodologies.
• Experience with Microsoft system tools: Windows, IIS, SQL Server.
• Strong written/oral communication and interpersonal skills.
• Ability to travel 20%-30%.

Your responsibilities will include utilizing your skills and talents to perform the following successfully:

• Participation in definition of system requirements and configure the Made4net suite of products for supply chain execution.
• Develop and execute test plans and support client acceptance testing.
• Provide client training and support, both on-site and remotely.
• Prepare and support Go Live activities for clients, including ongoing post-implementation support.
• Collaborate with developers for add-ons and customizations as needed.

You can make an impact in the world of supply chain execution!

If you’re ready to take your career to the next level and be part of a company transforming the supply chain industry, we’d love to hear from you! 

Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.