Membership Coordinator

Membership Coordinator

National Association for Latino Community Asset Builders (NALCAB) is a national membership organization representing 200 nonprofits that serve diverse Latino communities in all 50 states, Washington, DC, and Puerto Rico. With offices in San Antonio, TX, and DC, we are a grant maker and US Treasury-certified Community Development Financial Institution (CDFI). We support our members through training, funding, policy advocacy, and resources to amplify the impact of their programs and services. Working together, the NALCAB network can effect real change. 

We aim to strengthen the economy by advancing economic mobility in Latino communities. NALCAB Network members invest in their communities by building affordable housing, addressing gentrification, supporting small business growth, and providing financial counseling on credit building and homeownership issues.

Your Role:

As the Membership Coordinator, you report to the Senior Membership Manager and support NALCAB’s membership program. You will focus on managing the membership database, handling invoicing, recruiting and retaining members, and driving engagement through outreach and campaigns.

To thrive, you should have: 

• Bachelor’s degree in Business Administration, Marketing, PR, or a related field preferred.
• 1–2 years in a similar role, ideally in a nonprofit or professional society.
• Proficiency in Microsoft Office, familiar with tools like MailChimp, Canva, SurveyMonkey, and membership management software (e.g., Blackbaud Grantmaking).
• Exceptional customer service skills and strong written and verbal communication abilities; bilingual in English and Spanish is a plus.
• Highly self-motivated, able to work independently in a fast-paced environment while maintaining confidentiality and diplomacy.

Don’t be discouraged from applying if you don’t meet every requirement. At NALCAB, we are committed to building an improved, diverse, and inclusive workplace. We encourage you to apply even if your experience doesn’t align perfectly with every qualification in this job description. You may be the candidate for this role.

Your key responsibilities as the Membership Coordinator will include:

• Respond promptly to inquiries, track requests, and ensure adequate follow-up.
• Oversee renewals, invoicing, outreach, and maintaining accurate databases and resources.
• Prepare and share reports on membership activity, outreach, and campaigns.
• Support communications, including emails and surveys, and assist in planning webinars, meetings, and other events.

• Identify opportunities to improve membership benefits, retention, and recruitment strategies.

Best-in-Class Benefits and Perks:

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation of $40,000 - $49,000 annually, depending on experience, and an extensive benefits package including:

• Comprehensive Health Coverage: Medical, dental, and vision insurance, health savings and flexible spending accounts.
• Retirement Benefits: 401(k) plan with employer matching.
• Paid Time Off and Leave: Includes paid time off, holidays, and an employee assistance program.
• Flexible Work Options: Hybrid work schedule and disability and life insurance options.

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

Ready to Lead Lasting Change by Shaping the Future of Our Communities? Apply Now!

If you are passionate about making a meaningful impact on communities and driving positive change, we want to hear from you!  

NALCAB is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and staff without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. NALCAB believes that diversity and inclusion are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.