What are the responsibilities and job description for the Senior Human Resource Specialist position at Insperity?
There's a reason Insperity was ranked in the top 3% on WorkplaceDynamics' National Top Workplaces list and named one of the top 100 companies to work for in the U.S.
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As a trusted advisor to America's best businesses for over 35 years, Insperity provides various human resource and business solutions designed to help improve business performance. In addition, we provide the client company and their worksite employees with various value-added benefits and services.
Insperity offers a competitive compensation package and a world-class benefits package, including 19 days paid time off, 9 paid holidays, medical, dental, and vision benefits, 401k, and tuition reimbursement. At Insperity, we're committed to providing a positive work environment and helping our employees succeed personally and professionally.
Senior Human Resource Specialist- National Accounts
We are currently seeking a Senior Human Resource Specialist to join our team. National Accounts is a unique service provided within Insperity. e partner and support various clients nationally, including Franchisor/ Franchisee, Medical Brokerage, and Private Equity groups. Our clients can vary in size from 1 through 149 WSEE's. We deliver our services through a dedicated team of professionals, including Human Resources, Payroll, and Onboarding, with oversight provided by dedicated Account Executives.
Our business is still very entrepreneurial in nature. We are looking for other like-minded HR professionals to join our team, help grow our business and our brand, and be part of something very special.
Summary
This position is responsible for resolving assigned issues, identifying opportunities to engage clients strategically, and providing sound guidance in each interaction, ensuring high utilization of human resource services. Also responsible for coordinating the development and delivery of service strategy plans for assigned client base and monitoring the execution of plans to achieve agreed-upon objectives within the agreed timeframe. The incumbent will provide value that positively impacts client businesses and results in retention and growth. Troubleshoots situations, educates clients, develops partnerships with stakeholders, and solicits referrals.
ESSENTIAL FUNCTIONS:
• Uses a proactive approach to client relationship management to minimize requests for assistance; takes prompt action when requests are received.
• Communicates ideas, recommendations, and solutions clearly and succinctly through written or oral interactions.
• Listens actively and asks clarifying questions to enable appropriate recommendations and levels of responsiveness.
• Aligns PEO services with identified client needs by understanding business plans and small business operations from an owner’s perspective.
• Uses knowledge from various human resource disciplines to help identify their application and impact on the client’s business.
• Establishes and sustains trusting relationships by accurately perceiving and interpreting own and others' emotions and behavior; leverages insights to effectively manage responses so that personal behavior matches one's values and delivers intended results.
• Identifies legal requirements and government reporting regulations affecting human resource functions and ensures compliance with clients' policies and procedures.
• Assists clients in minimizing liability by providing consultative guidance and recommending and facilitating liability management training.
• Consults and proactively follows up/reviews with clients to develop, implement, and monitor human resource performance management items.
• Implements programs to enhance productivity and reduce liability through improved communications and identifies best HR practices for clients. These include but are not limited to, handbooks, job descriptions, performance management programs, compensation plans, hiring processes, layoffs, employee counseling, and terminations.
• Influences clients and internal partners to make well-informed and strategic decisions on time using effective involvement and persuasion strategies.
• Leads meetings and makes formal presentations in a clear, concise, and logical sequence at a level appropriate to the audience.
• Acts as a champion of change for initiatives within the organization and through clients’ organizations.
• Uses knowledge of Company departments, products, services, and resources to analyze, recommend, and deliver timely service solutions and to exercise judgment in planning, executing, and accomplishing goals.
• Collaborates with various departments regarding technical or complex issues encountered by the client to find the best solution.
• Educates and encourages client usage of technical applications. Educates team members on technical applications used by the Company as needed.
• Uses company client management systems and databases to capture client requests and interactions.
• Shares human resource solutions, concepts, ideas, and best practices with peers to elevate the knowledge and skills of others.
• Identifies opportunities to improve processes, products, and services, explores innovative ways to complete tasks, and mentors others.
• Serves as an informal leader of the team and provides special assistance to the manager of HR services as needed.
Education/Experience Requirements
• Bachelor's degree preferred in Human Resources, Business Administration, or a related field or equivalent work experience
• 6 years minimum Human Resource Generalist experience with emphasis on employee relations preferred.
Benefits:
Insperity offers a competitive compensation package and one of the best benefits packages in the business, including 19 days paid time off, 9 paid holidays, medical, dental, and vision benefits, 401k, and tuition reimbursement. At Insperity, our work environment and our commitment to our employees" personal and professional success are why we're regarded as one of the "Best Places to Work."
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
