Receptionist

About Us:
Inspire Exercise Medicine is a pioneering medical fitness facility that integrates exercise and nutrition with physician-led care to improve the health and cancer-specific outcomes of our patients. Our program is designed to create a safe, positive, and welcoming environment for patients before, during, and after cancer treatment. We are committed to providing our patients with the best possible care in a compassionate and supportive atmosphere.

Job Summary:
We are seeking an organized, friendly, and proactive Receptionist to be the first point of contact for our patients and visitors. As a key member of our team, you will play a critical role in ensuring smooth daily operations at the front desk. The ideal candidate will have excellent communication skills, strong attention to detail, and a patient-centered approach. You will be responsible for greeting patients, handling appointments, managing paperwork, and assisting with various administrative tasks.

Key Responsibilities:

• Patient Interaction: Greet patients and visitors warmly, ensuring they feel welcomed and comfortable. Answer patient questions and provide assistance as needed.
• Registration & Scheduling: Accurately register new patient information, including demographics and referral details. Schedule patients for appointments, reassessments, and re-evaluations using Mindbody. Ensure patients are scheduled 3 months out.
• Referral Coordination: Make and manage patient referrals. Schedule and input referral details into the system and communicate any scheduling issues with the team.
• Documentation & Data Management: Process all necessary paperwork and ensure all fields are filled out correctly. Maintain organized and accurate records, tracking daily data using spreadsheets.
• Payment Collection: Collect payments from patients, including handling outstanding balances.
• Phone & Email Communication: Answer phone calls, respond to emails, and direct inquiries to appropriate team members as needed.
• Facility Organization: Ensure the front desk and patient areas are clean, organized, and conducive to a welcoming atmosphere.

Skills & Qualifications:

• Education: High school diploma or equivalent required.
• Experience: At least 1 year of experience in a receptionist or administrative role, preferably in a healthcare or fitness environment.
• Skills:
• Strong interpersonal skills with the ability to communicate effectively with patients and team members.
• Exceptional organizational and time-management skills with the ability to multi-task efficiently.
• Proficiency with scheduling software (Mindbody experience is a plus).
• Detail-oriented and comfortable handling administrative duties and data entry.
• Ability to maintain a calm and professional demeanor in a fast-paced environment.
• Other: Must have a positive, patient-centered attitude and be able to thrive in a team-oriented environment.

Schedule:

• Monday, Wednesday, Friday: 7:45 AM – 4:30 PM
• Tuesday & Thursday: 7:00 AM – 3:00 PM
• Saturday: 7:45 AM – 12:00 PM

Compensation & Benefits:

• Pay: $18.00 – $23.00 per hour (commensurate with experience).
• Benefits:
• 401(k)
• Health, Dental, Vision, and Life Insurance
• Paid Time Off (PTO)
• Location: Naples, FL 34105 – must be able to reliably commute or plan to relocate before starting.

If you're passionate about helping others in an exercise and nutrition setting and enjoy working in a collaborative, fast-paced environment, we would love to hear from you! Join our dedicated team and be a part of making a real difference in the lives of our patients.

How to Apply:
Please submit your resume and a brief cover letter outlining your qualifications and interest in this position.

Job Type: Full-time

Pay: $18.00 - $23.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $18 - $23