What are the responsibilities and job description for the Guest Service Representative position at Inspired Hope Inc.?
Overview
We are seeking a friendly, outgoing Guest Service Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a pleasant experience prior to and during the Event. This role requires conversational English, strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment.
Duties
- Welcome guests upon arrival and provide a warm and friendly legendary experience.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Provide information about Kia Center and Camping World Stadium Event to enhance guest experiences.
- Maintain a harmonious and safe work area.
Skills
- Previous experience in a Guest Services role is preferred.
- Strong etiquette and excellent verbal communication skills.
- Ability to Stand for long periods of time.
- Bilingual or multilingual skills are a plus, enhancing communication with diverse guests.
- Exceptional customer service skills with a focus on guest relations.
- Ability to work flexible hours and weekends as needed.
Join our team as a Guest Service Agent where you can make a difference in our guests' experiences at Kia Center & Camping World Stadium!
Job Types: Temporary, Seasonal
Pay: From $13.00 per hour
Schedule:
- 4 hour shift
- Day shift
- Evening shift
Ability to Commute:
- Orlando, FL 32805 (Required)
Ability to Relocate:
- Orlando, FL 32805: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13