What are the responsibilities and job description for the Resident Care Supervisor position at Inspired Living at Ocoee?
Welcome to Distinctive Living, we're seeking a Resident Care Supervisor for 11p-7a at our Inspired Living Ocoee community in Ocoee, FL!
Here at Distinctive Living, we want our people to realize their full potential. We're passionate about personal and professional growth and will do everything we can to help you flourish. We deeply care about our team-members and partners and strive to provide a culture where people feel valued and inspired.
The Resident Care Supervisor is responsible for all activities and operations taking place in the Assisted Living community of a given managed community. Duties include managing care of all residents, providing oversight of the staff regarding activities in the community, communication with medical professionals and families about the needs of residents, maintaining compliance with all regulatory standards and communicating with executive leadership on all appropriate matters. Provides direct supervision of care giving within the community. Ensures residents are treated with respect and dignity, recognizing individual needs and encouraging independence. Fosters a homelike atmosphere throughout the community.
Responsibilities:
- Ensures the highest quality care for residents as determined by the Director of Health and Wellness.
- Responsible for smooth transitions at shift change and delivering next shift to care specialists.
- May supervise self-administration of medication and treatments as prescribed by the health care provider. During the med pass, the Care Supervisor observes resident's response to existing treatment plan, is aware of prominent medication interactions and side effects. Observes residents for occurrence of side effects and notifies supervisor. May communicate with pharmacies and or health care providers as necessary to ensure that residents in the Community have medications as ordered and must document accordingly.
- Assists with managing the medication program, in conjunction with clinical leadership team; tasks to include medication reconciliation, pharmacy communication, drug destruction (where allowed by regulations), medication cart audits, medication pass observations, and other duties as assigned by clinical leadership team related to med management program.
- Documents an accurate accounting of leisure activities, incidents and observations, and any changes in physical or emotional condition of each resident.
- Acts as supervisor on duty, responding to resident needs, supervising front line staff, responding to family inquiries or concerns and reporting follow-up to management team.
- Maintains confidentiality and privacy of resident care, procedures, documentation, and communicates with the resident and families professionally with dignity and respect for the resident's rights and wishes.
- Reports any resident abuse, accidents, or incidents immediately to supervisor, and state agencies as applicable
- Reports changes in the resident's condition to the clinical leadership and management team as soon as possible.
- Reports all complaints and grievances made by residents, families, visiting individuals, agencies, etc. as well as unauthorized trips the resident makes outside the Community to a supervisor.
- Reviews nurse call system/life safety reports and follows up on any outstanding calls as applicable.
- Assists with caring for residents, including ADL care, in accordance to the residents' evaluation and service plan.
- Reviews Resident Assessment and Plans of Care to residents' conditions, etc. and explain each procedure to the resident as care is given; communicates changes in resident needs to clinical leadership team.
- Keeps resident's personal articles off the floor, properly stored, and assist in identifying resident's personal possessions on an on-going basis.
- Keeps supply room, work areas, and equipment clean. May assist with medical supply inventory auditing, organization or storage rooms and communication of supply needs with clinical leadership and management team.
- Assists residents in preparing for and/or engaging in meals.
- Assists and participate with residents during activities, and social programs.
Required Skills and Experience:
- High School Diploma or equivalent required.
- Must hold a current med-tech certification as well as CPR/First Aid. CNA preferred.
- Associate or Bachelor's Degree strongly preferred in a field related to this position.
- Must have prior supervisory/management experience.
- Minimum three years' experience in assisted living or memory care preferred.
- Experience with Microsoft Word and Excel preferred.
- Excellent verbal and written communication skills.
Apply today to learn why Distinctive Living is a certified Great Place to Work!