Lifestyle Advisor (Sales Director)

Description

Inspired Living is on the hunt for a driven sales professional that wants to continue to build upon their stellar sales career. Senior Living is a growing industry with tremendous life changing opportunities. We need a strong sales performer with a passion for helping others and a love of money. We have a generous compensation program including a base salary, commission and bonus opportunities based on performance that can earn you a six-figure income. Our exceptional marketing team drives leads to the community that you will convert in conjunction with your local business development efforts that will result in direct referrals to you. Superb sales skills are required, however senior living experience is not. You will receive systems training and sales mentorship for six months in order to learn and achieve the goals set forth for this position. If you are ready to put your skills to the test and build a rewarding career that can fund a great life, apply now and let’s have a fruitful conversation.

Responsibilities of the Lifestyle Advisor: 

• Provide an exceptional personalized tour experience for future residents
• Discover future resident lifestyle needs and financial options
• Align sales process specific to future resident needs
• Close sales to meet or exceed community budgeted goals
• Execute daily contact with your future resident database via phone or text moving them through their buy cycle
• Conduct weekly business development outreach plans with local professional partners which result in direct lead referrals
• Develop and execute a quarterly marketing and events plan
• Monitor community census and attend occupancy review meetings
• Monitor competitors within your local market and know your selling advantages
• Responsible for reporting sales progress to Executive Director
• Lead sales efforts with all departments within a community
• Make sure model apartments and the community are show ready daily
• Maintain privacy and confidentiality of records, conditions and the information relating to residents, associates and the community
• Develop of expert knowledge of the customer relationship management platform
• Execute all reservation and sales processes and paperwork maintaining 100% compliance with company policies and procedures

Supervisory Skills

Directly supervise the sales team. Recruit, hire, and train, new Associates. Oversee daily activities of all sales team Associates; discipline and develop the staff to ensure compliance; lead the sales team with a focus on compassionate care, resident satisfaction, and operational excellence.

Qualifications

Travel Requirements

Local travel may be required 10% of the time. Infrequent overnight travel may be required.

Work Environment

Works in a well-lighted area that is ventilated and as physically, physiologically and psychologically innocuous as possible under the conditions which exist at any particular time. On occasion, there may be exposure to outdoor spaces, which will, by their nature, have variances in air quality, temperature, walking surfaces, lighting, and other physical aspects. Because the essential functions may require exposure to bodily functions and infectious waste, diseases, odors and other situations Associated with health care, including but not limited to exposure to AIDS, HIV and Hepatitis B viruses involving Risk Classification Categories 2 and 3**, environmental and safety conditions will fluctuate. To be qualified for the position of Executive Director, an applicant/employee will need to possess the ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to one’s self or others.

Physical Demands

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent body movements include, lifting, moving, transferring, bending, stooping, squatting and reaching. Able to lift, push, pull and/or carry objects weighing up to 25 pounds, unassisted, with twisting and turning of the torso. Ability to sit, stand and walk for prolonged periods of time.

Certifications, Licenses, Education and Experience and other Special Requirements

It is required that the Lifestyle Advisor have a minimum of a High School diploma or equivalency. A bachelor’s degree in business, sales, or another applicable subject area is highly preferred. Knowledge of sales and marketing including principles and methods for showing, promoting, and selling services in a Senior Living or Memory Care environment, is excellent but not required. S(he) should have the ability to apply existing guidelines and procedures to make varied decisions within the department, while using sound judgement and experience to solve moderately complex problems. S(he) should have the ability to build trust and act honestly in relationships with residents and their families. The ability to assess and understand resident expectations, needs and circumstances is essential. S(he) will display exceptional communication skills, both verbal and written, strong knowledge of Microsoft Word, Excel and Outlook, and have the ability to effectively manage time, tasks and projects in a dynamic environment. S(he) must also possess and maintain a valid driver’s license free from significant points or violations.