What are the responsibilities and job description for the Commercial Card Account Specialist II position at INSPYR Solutions?
Title : Commercial Card Account Specialist II
Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.
Location : Los Angeles, CA (Preference) or Newark, DE
Duration : Long term contract
Compensation : $26-$28
Work Requirements : US Citizen, GC Holders or Authorized to Work in the US Mon- Fri 8am-5pm
Hybrid 3 days in office
Job Summary :
As a Commercial Card Account Specialist, you will be responsible for providing exceptional support to internal and external clients in managing and maintaining commercial credit card accounts. You will assist with onboarding, troubleshooting, and optimizing the use of commercial card platforms, ensuring compliance with regulatory requirements, and collaborating with cross-functional teams to deliver high-quality service.
Responsibilities : Support colleagues in providing superior service to clients, interfacing with all levels of management.
Onboard both Consumer and Commercial Credit Cards in the TSYS Credit Card System.
Set up Commercial Card Clients in the CentreSuite online banking platform.
Assist clients in navigating and utilizing CentreSuite (aka Commercial Card Online / CCO) by : Unlocking passwords
Setting up users on CCO
Ordering cards (rush and non-rush)
Addressing inquiries on non-fraud disputed charges and decline reasoning
Resolving payment-related questions and troubleshooting error messages
Managing alerts and generating reports for internal and external use
Educating clients on self-service functionalities
Ensure compliance with CNB CBTs and adhere to legal and regulatory changes.
Provide support for various Card Product operations, including both Commercial and Consumer Credit Cards.
Deliver ongoing education and assistance to existing clients who are not yet utilizing CCO.
Qualifications : Minimum 2 years of banking experience, with at least 1 year in Credit Card Operations.
At least 1 year of experience in supporting and maintaining Commercial Credit Cards.
Minimum 1 year of experience onboarding and / or maintaining credit cards via the TSYS Credit Card System (TS1 and TS2 preferred).
At least 6 months of experience servicing clients via the CentreSuite online banking platform for Commercial Credit Cards.
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access, etc.)
Our benefits package includes :
- Comprehensive medical benefits
- Competitive pay, 401(k)
- Retirement plan
- and much more!
About INSPYR Solutions
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
IND-TELECOM
Salary : $26 - $28
