What are the responsibilities and job description for the Experience Designer position at INSPYR Solutions?
Title: Experience Designer
Industry: Banking
Location: Chicago, IL, New York, NY or Minneapolis, MN
Duration: 8 months, possibility for extension or conversion.
Rate Range: $64-$68.95 /hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
TOP REQUIREMENTS:
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Industry: Banking
Location: Chicago, IL, New York, NY or Minneapolis, MN
Duration: 8 months, possibility for extension or conversion.
Rate Range: $64-$68.95 /hr
Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.
TOP REQUIREMENTS:
- User experience design (3-5yrs), product design (3-5yrs), visual design (3-5yrs).
- Experience Designers are customer obsessed in developing human-centered experiences that provide personalized, clear, helpful, and inclusive digital human solutions for our customers.
- Experience designers consider the why, what, and how of product use to help identify where user needs intersect with business goals across the entire user journey.
- Leverage human-centered design methods (design-thinking, service design, research/insights etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.
- Performs competitive analysis of direct/indirect competitors and monitors the marketplace for new trends to inform the research and design process.
- Translate business, contractual, technical, and user needs into end-to-end customer, employee, and 3rd-party experiences that are accessible, inclusive, and compliant.
- Designs omni-channel experiences that help customers meet their goals, are empathetic and easy to use, improve customer satisfaction, and drive deeper product adoption.
- Deliver experiences that have been validated through experimentation, testing and optimization.
- Conduct design within an agile environment and champion the integration of design across the entire release cycle (discover, deliver, and assess).
- Conform with reusability standards by leveraging and/or expanding the Design System and established platform capabilities.
- Manages across Enterprise users to define and deliver product performance goals (e.g., outcomes, customer experience, etc.).
- Collaborate with design peers and key stakeholders (Product, Engineering, etc.) to ensure artifacts and deliverables accurately represent and align to the U.S. Bank brand, and create interconnectivity across customer, client, and employee touchpoints for all business segments
- Expertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability.
- Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience).
- Strong collaboration with product managers, software engineers, and agilists to execute product vision and roadmap.
- Facilitation of cross-functional human-centered design sessions to build empathy for users, create alignment on customer pain-points, and to identify continuous improvements for the product roadmap.
- Preferred skills: design-thinking, user-centered design, product strategy, vision and planning, product development, channel alignment and management, customer experience research, insight and execution, performance measurement and optimization, marketing and analytics.
- User experience design experience.
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- …and much more!
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities
Salary : $64 - $69
