What are the responsibilities and job description for the ServiceNow Business Analyst position at INSPYR Solutions?
Job Details
Duration: 6 month contract
Location: Houston, TX, 77002 (hybrid)
Work Requirements: s, Holders, or Authorized to Work in the U.S.
Qualified and interested candidates should email their resumes to Slater Davidson at
Summary:
We seek a highly skilled and motivated ServiceNow Business Analyst for our client in Downtown Houston, TX. This position requires a resource with expertise in ServiceNow, senior-level business analysis skills, a working knowledge of ITIL, and the flexibility to pivot between projects as assigned.
Responsibilities:
- Documentation & Analysis: Create and update business and functional requirement documents to support various implementation efforts. Develop and maintain business workflow processes to enhance operational efficiency.
- Project Support & Coordination: Assist project teams ( DEV, QA, PM) in business analysis activities, including Requirements elicitation, Grooming and work item prioritization, Document review and work item creation, User acceptance testing, Ongoing maintenance support, Other business-related activities as assigned.
- Support & Maintenance: Ensure 100% completion of maintenance items.
Scheduled Milestones and Deliverables:
- Sprint tracking every 2-3 weeks to monitor project progress.
- Timely updates on key project deliverables and resource contributions.
Performance Metrics
- Schedule Variance - Adherence to project timelines and deadlines.
- Customer Satisfaction - Positive feedback and responsiveness to stakeholder needs.
- Productivity Monitoring - Efficient execution of tasks and contribution to project success.
Job Qualifications:
- 5 years of relevant work experience SME-level knowledge of ServiceNow
- Senior-level business analysis skills - requirements gathering, documentation & analysis, project support & coordination, and project support & maintenance.
- Working knowledge of ITIL, and the flexibility to pivot between projects as assigned.
Our benefits package includes:
- Comprehensive medical benefits
- Competitive pay
- 401(k) retirement plan
- ...and much more!
About INSPYR Solutions INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our client's business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, projects, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com.
