What are the responsibilities and job description for the Sales Engineer position at Instabase?
As a Sales Engineer, you’re an expert in technical pre-sales, comfortable working with technical developer products, sketching out an API flow, and building great relationships with customers. In this role, you’re responsible for the technical journey the customer goes on from first meeting until technical acceptance - building technical champions, qualifying the best solution fit and value, demonstrating capabilities, and crafting responses to technical objections.
What you’ll do:
- Partner with Account Executives to discover and qualify solutions that lead to strong return on investment for your customer
- Be hands-on, high-energy, and passionate about solving problems applying the Instabase platform
- Develop custom demonstrations using the Instabase developer platform tailored to a customer’s specific needs and value
- Lead deep-dive technical sessions with customer technical stakeholders on Instabase product and solutions
- Scope, communicate, and manage proof-of-value (POV) of solutions with customers
- Present to all levels of technical leadership with confidence and building trust - developers, enterprise architects, managers, and executives
- Develop reusable tools and feedback - demos, product gaps, technical guides, etc.
About you:
- 2-4 years of experience in a customer-facing sales engineering role
- Experience working with a variety of customers across different verticals i.e. insurance, financial services, healthcare, logistics, technology, etc.
- Proficient in developing custom demonstrations and scripting in at least one programming language i.e. Python, Javascript, Java
- Comfortable with APIs and integration
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Proven track record of leading discovery and customer pain qualification
How you work:
- Analytical thinker - you have the ability to grasp the underlying concepts in complex information, identify root causes of problems, and formulate solutions based on a synthesis of information both quantitatively and qualitatively
- Intellectually curious - you’re driven by the desire to understand, empathize with the customer, and solve the root cause issue.
- Emotionally intelligent - you are highly sensitive to others and seek to align with them
- Growth Mindset - you’re constantly seeking improvement in yourself; you think big, and use your team and customer collective IQ to improve customer outcomes.
- Respectful and humble - to everyone, always
US Benefits:
- Flexible PTO: Because life is better when you actually live it!
- Instabreak Fridays: Enjoy 6 company-wide Friday breaks scheduled throughout the year, giving you long weekends to relax and recharge!
- Comprehensive Coverage: Top-notch medical, dental, and vision insurance.
- 401(k) with Matching: We’ve got your back for a secure future.
- Parental Leave & Fertility Benefits: Supporting you in growing your family, your way.
- Therapy Sessions Covered: Mental health matters— 10 free sessions through Samata Health.
- Wellness Stipend: For gym memberships, fitness tech, or whatever keeps you thriving.
- Lunch on Us: Enjoy a lunch credit when you're in the office.
The OTE salary range for this role is $ 180,000 to $ 200,000, equity, and US Benefits. The actual pay may vary based on factors such as location, experience, and skills.
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