What are the responsibilities and job description for the Sales Performance Manager position at Instant InfoSystems?
Requirements
To be successful in this role, you will need:
- Bachelor's degree in Business, Marketing, Communications, or a related field
- ~3 years of experience as a customer success manager, account manager, or in customer success, account management, or customer service roles
- ~ Experience in managing customer success programs, customer retention, and upselling strategies
- ~ Ability to analyze customer data and usage trends to identify areas of improvement
