What are the responsibilities and job description for the Author Engagement and Product Support Associate (E5886) position at Institute of Electrical and Electronics Engineers, Inc. in?
Institute of Electrical and Electronics Engineers, Inc.
Author Engagement and Product Support Associate (E5886) (Creative Design)
Job Summary
IEEE authors, reviewers, and editors are essential to producing IEEE's information products. Their contributions help create valuable intellectual property that supports IEEE's mission. IEEE's core purpose is to promote technological innovation and excellence for the benefit of humanity. Therefore, it is vital that these individuals feel appreciated, engaged, and supported. The primary responsibility of the Author Engagement and Product Support Associate is to support IEEE Publishing Operations' efforts to develop procedures, programs, and educational assets that continually grow, nurture, and sustain these relationships.
The individual will contribute by creating new communication tools for authors and updating existing ones. These communication vehicles include the bi-monthly newsletters for authors and editors, the IEEE Author Center, and the IEEE Editor Portal. Educational videos and resources for authors and reviewers are designed to help them save time and effort throughout their publishing journey with IEEE, and these are freely accessible in the IEEE Author Center. Additionally, educational videos and resources for editors and editorial administrators can be found in the IEEE Editor Portal.
Key Responsibilities
- Conduct competitive analysis and research on IEEE and other STM publishing competitors regarding their author tool options.
- Assist with quality assurance (QA) testing related to the development of new tools as required.
- Ensure online content for authors and editors is current.
- Suggest and create content for two newsletters published every two months; assist with selecting images for the newsletter; and proofread the newsletter before publication.
- Handle alerts from the STM Integrity Hub and assist with misconduct investigations to support senior team members.
- Support ethics investigations as needed.
- Provide support to senior team members on special projects, such as assisting in the development of new programs.
Education
Work Experience
Skills and Requirements
Other Requirements
As defined in IEEE Policies, individuals currently serving on an IEEE board or committee are not eligible to apply.
PLEASE NOTE : This position is not budgeted for employer-sponsored immigration support, this includes all persons in F (both CPT and OPT), J, H, L, or O status.
For information on work demands and conditions required for this position, please consult the reference document, "Physical, Mental, and Work Environment
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