What are the responsibilities and job description for the Front Office Manager position at Institute of Forensic and Neuropsycholgy?
The Front Office Manager is responsible for overseeing the daily operations of the neuropsychology clinic. This role involves managing administrative tasks, ensuring a positive patient experience, and maintaining efficient office operations. The Front Office Manager will work closely with clinicians and support staff to facilitate the smooth functioning of the clinic and contribute to the delivery of high-quality neuropsychological services.
Responsibilites
- Manage patient intake forms, insurance verification, and billing inquiries.
- Maintain patient records in accordance with confidentiality and privacy laws (HIPAA).
- Oversee the clinic’s scheduling system, ensuring appointments are properly coordinated with clinicians.
- aintain office supplies and equipment, placing orders as necessary.
- Ensure a clean, organized, and welcoming office environment.
- Assist with coordinating patient flow and addressing any operational challenges that arise.
- Greet patients and visitors with professionalism and courtesy.
- Answer phones, schedule appointments, and manage patient inquiries.
- Coordinate patient check-in and check-out, ensuring proper documentation and data entry.
Skills & Abilities:
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Proficiency with office software (e.g., Microsoft Office Suite) and clinic management systems.
- Knowledge of medical terminology and insurance processes (preferred).
- Ability to manage multiple tasks simultaneously while maintaining attention to detail.
- Physical Demands:
- Ability to sit or stand for long periods of time.
Work Environment:
- This role is based in an office setting within a neuropsychology clinic.
- Ability to lift and carry office supplies (up to 25 lbs).
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- Admin: 1 year (Preferred)
Ability to Commute:
- Saint George, UT 84790 (Required)
Ability to Relocate:
- Saint George, UT 84790: Relocate before starting work (Required)
Work Location: In person
Salary : $19