Office Manager

Job description

Institutes of Health is a leading multidisciplinary center specializing in chronic pain, PTSD, brain injuries, and opioid use reduction. Be part of our interdisciplinary, dedicated and exciting team which understands and is driven to improve life for our patients.

We have offices in San Diego, Riverside and El Centro.

Currently we are looking for an Office Manager for our El Centro location.

Visit us at www.institutesofhealth.org and check out our Google Reviews to see what our patients are saying about Institutes of Health.

Essential Duties and Responsibilities

• Oversee daily office operations, ensuring smooth functionality.
• Communicate with building management regarding facility-related issues.
• Resolve operational challenges and address complaints from staff, patients, and the community.
• Manage office supply procurement and vendor accounts (utilities, equipment, etc.).
• Supervise staff in Front Desk/Scheduling, Case Management, Medical Records, and New Patient Coordination.
• Coordinate and manage provider schedules, including administrative time-blocking and scheduling issues.
• Support the credentialing department with required information and documentation.
• Monitor staff performance through task completion dashboards and conduct performance reviews.
• Review and ensure patient charts are accurately maintained and up to date.
• Manage accounts payable, including forwarding invoices, verifying payments, and addressing vendor inquiries.
• Process credit card-eligible invoices and review timesheets for payroll submission.
• Assist with scheduling provider depositions, managing fee schedules, and confirming payment receipts.
• Handle additional office errands and miscellaneous duties as assigned by the supervisor.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• 2 years supervisor/office management experience
• High school diploma
• Strong written and verbal communication skills
• Bilingual (English and Spanish)
• Meticulous attention to detail
• Ability to multitask in fast-paced environment
• Team-oriented and personable
• Consistently positive attitude

Preferred Qualifications:

• Workers' Compensation Medical Clinic experience

Physical Demands and Work Environment

• Requires prolonged sitting, standing, walking, frequent bending, stooping, stretching, and lifting up to 20 pounds of force occasionally, up to 10 pounds frequently.
• Requires proficiency in use of office machines such as telephone, laptop, copier, appropriate medical equipment, and gym equipment.

Job Type: Full-time

Pay: $27.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $27 - $30