What are the responsibilities and job description for the Front Desk Receptionist position at Insulation Northwest?
Overview
Insulation Northwest is seeking a friendly and professional Front Desk Receptionist to be the first point of contact for our customers and visitors. The ideal candidate will have an upbeat attitude, excellent communication skills, and the ability to efficiently manage phone traffic while ensuring a welcoming and organized office environment.
Key Responsibilities
- Greet visitors and customers with a friendly and professional demeanor.
- Answer and direct incoming phone calls, ensuring prompt and clear communication.
- Manage and organize the front desk area to maintain a tidy and welcoming atmosphere.
- Respond to customer inquiries and direct them to the appropriate department or staff member.
- Handle incoming and outgoing mail and deliveries.
- Schedule appointments and maintain office calendars as needed.
- Assist with administrative tasks, such as data entry, filing, and maintaining records.
- Provide support to the office team as required to ensure smooth day-to-day operations.
Qualifications
- Excellent communication and interpersonal skills.
- Friendly and upbeat attitude with a customer-focused approach.
- Ability to handle multiple phone lines and manage phone traffic efficiently.
- Strong organizational and multitasking abilities.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and general office equipment.
- Previous experience in a receptionist or front desk role is a plus but not required.
- High school diploma or equivalent.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Schedule:
- Day shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Puyallup, WA 98371 (Required)
Ability to Relocate:
- Puyallup, WA 98371: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25