Demo

Licensed Customer Service Representative / Agent

Insurance Agency
Vestal, NY Full Time
POSTED ON 3/5/2025
AVAILABLE BEFORE 6/5/2025

Role Description

This is a full-time on-site role for a Licensed Customer Service Representative / Agent at our Insurance Agency in Vestal, NY. The role involves day-to-day tasks related to customer service, support, satisfaction, and experience.

Qualifications

  • Customer Service Representatives and Customer Support skills
  • Excellent communication and interpersonal skills
  • Ability to multitask and problem solve
  • P&C insurance License is required

Duties

  • Assist clients with servicing needs
  • Answer Questions for clients
  • Look for opportunities to upsell client with agency approved enhancements to their policies
  • Renewal Reviews
  • Quote new and rewrites
  • Uncover client / prospect problems and find solutions
  • Input and upkeep database
  • Benefits

  • 401K
  • Dental Insurance
  • Vision Insurance
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