What are the responsibilities and job description for the Administrative Assistant with Customer Service Responsibilities for Independent Insurance Brokerage position at Insurance Group of Denver?
Job Description
Job Description
You are important to us!
We are a growing Independent Insurance Agency that primarily focuses on Home, Auto, and Commercial insurance products and we are searching for a detail-oriented, organized, and personable professional to fill the position of Administrative Assistant with Customer Service Responsibilities.
We have high expectations for you in how you interact with our clients, our team, prospects, and vendors. The quality and consistency of your work and a positive, problem-solving energy is paramount to our shared success. There is also a pathway to advance within our agency, as your skill set, and product knowledge grows.
Benefits
Hourly Base Salary Commission
Paid Time Off (PTO)
Flexible Schedule
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Potential Commissions
Advancement Opportunities
Licensing Assistance
401K
Work-Life Balance
Weekends Off
Holidays Off
Dental Insurance
Vision Insurance
Responsibilities
- Serve as the first point of contact between the company and its customers, vendors, and visitors.
- Answer phone calls, respond to or forward voicemail, email, and texts.
- Qualify and update client profiles and policies with changes of name, address, or billing.
- Process policy endorsements, claims and help with billing for home, auto and commercial products.
- Coordinate with underwriters, claims adjusters, and other insurance professionals.
- Help in the design and implementation of office workflows and processes.
- Perform general office duties and support our team and agency.
Requirements
As a Customer Service Representative, you are expected to be punctual, positive, and eager to help, Monday through Friday, during standard business hours.
