Customer Service/ Support Staff/ Agent

Insurance King has been open for 24 years now and we are looking for a career minded person that can provide exceptional customer service to our clients with the desire to grow within the company. This position will be in our brand new office at 3101 11th St, Rock Island, IL 61201. Must be able to multi task with extreme accuracy and work well with others. Full time position with benefits. Paid Time off. Relocation possibilities down the road as we open 50 more office locations. We are a rapidly growing business with high possibility for advancement if earned. Company car provided when earned. Experience not necessary for the right person. . Must have reliable transportation and be responsible. Bi-lingual is also a big plus. We are filling this position in the next few weeks. Collection skills/experience or prior management experience are also a big plus. Bonus potential. All training and future licenses are paid by Insurance King. No out of pocket expenses. All new hires will become Licensed Agents. Our agents make an average of $50,000 to $70,000 per year.

Previous store management or sales experience a big plus.

All applicants must appear in person. Please bring a copy of your resume with you. We will be setting up interviews for late next week.

Duties:

• Greeting and seating customers
• Answering phone calls
• Prep or side work
• Preparing bill and processing payment
• Reconciling daily cash transactions
• Call cancelled clients for reinstatement
• Quoting new policies
• Making changes on current policies

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• Open to applicants who do not have a high school diploma/GED
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• Open to applicants who do not have a college diploma

Job Type: Full-time

Pay: $36,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• On-the-job training
• Paid time off

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Rotating shift

Education:

• High school or equivalent (Preferred)

Experience:

• Customer service: 1 year (Required)

Language:

• Spanish (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person

Salary : $36,000 - $70,000