What are the responsibilities and job description for the Client & Operations Support Specialist position at Insurance Society & iMow Lawns?
About the Role:
We are looking for a highly organized, detail-oriented, and self-motivated individual to join our team in a dual-role position supporting both our small businesses; an insurance agency and a landscaping business. This is a unique opportunity for someone who enjoys variety in their work and can efficiently manage responsibilities across two industries.
Key Responsibilities:
Insurance Agency Duties:
- Answer calls, assist clients, and gather information for insurance quotes.
- Provide billing assistance, process payments, and handle invoicing.
- Process policy changes and endorsements as requested.
- Monitor and follow up on policy alerts, cancellations, and renewals.
- Handle data entry and maintain organized client records.
Landscaping Business Duties:
- Answer calls from prospective clients, collect job details, and schedule quotes.
- Invoice clients, process payments, and maintain financial records.
- Keep track of equipment maintenance schedules and inventory.
- Assist with outside marketing efforts (e.g., distributing flyers, company merchandise to prospective clients).
- Assist with frequent social media posting
What We’re Looking For:
- Strong organizational skills with great attention to detail.
- Excellent communication skills—both written and verbal.
- A positive attitude and ability to handle customer interactions professionally and in a friendly manner.
- Self-motivated and independent, with strong problem-solving skills.
- Ability to manage multiple tasks efficiently across two different industries.
- Basic knowledge of invoicing, data entry, and office administration.
Preferred Qualifications:
- Experience in customer service, administrative support, or office coordination.
- Familiarity with insurance or landscaping industries is a plus but not required.
- Proficiency in Microsoft Office, CRM software, or similar systems.
- Must be tech savvy
Why Join Us?
- Work in a dynamic and diverse role that keeps every day interesting.
- Gain valuable experience in two different industries.
- Be part of a supportive and growth-oriented work environment.
If you’re an adaptable, detail-driven professional who thrives in a multitasking role, we’d love to hear from you!
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- Paid time off
Shift:
- 8 hour shift
Ability to Commute:
- Houston, TX 77092 (Required)
Work Location: In person
Salary : $17