What are the responsibilities and job description for the Patient Access Representative position at Insync Consulting Services LLC?
Job Title: Patient Access Representative
Location: Sacramento CA
Company: InSync Consulting Services
Shift: 8:00AM-4:30 PM
Join Our Team!
InSync Consulting Services is proud to support our client in Sacramento, CA, by seeking a compassionate and detail-oriented Patient Access Representative to be the first point of contact for patients and their families during the day shift. If you are passionate about healthcare and customer service, we invite you to apply!
Key Responsibilities:
- Greet patients and their family members with warmth and professionalism.
- Collect and verify demographic, clinical, financial, and insurance information to ensure accurate patient registration and financial clearance.
- Process signed physician orders and maintain an organized work queue.
- Conduct insurance eligibility and benefit verification, as well as provide financial education regarding patient liabilities.
- Collect co-payments, deductibles, and deposits at the time of service, ensuring accurate payment processing.
- Enhance the patient experience by demonstrating knowledge of Sutter’s Health system and services throughout all interactions.
- Collaborate with team members to maintain positive relationships and ensure seamless communication across departments.
- Support continuous improvement initiatives and adapt to new processes as needed.
Qualifications:
- High School Diploma or equivalent experience required; additional education is a plus.
- Minimum of 1 year of recent relevant experience in patient access, financial counseling, or a related field.
- Strong knowledge of insurance and medical terminology, as well as familiarity with relevant laws and regulations (e.g., EMTALA).
- Excellent time management skills and ability to handle multiple tasks while maintaining attention to detail.
- Proficient in various computer systems, including patient registration and accounting software.
- Exceptional verbal and written communication skills, with a focus on active listening and customer service.
- Ability to maintain confidentiality and work with sensitive information.
Why Join Us?
- Be part of a dynamic team that values collaboration and professional growth.
- Make a meaningful impact on patient experiences in a fast-paced environment.
- Competitive compensation and benefits package.
Job Types: Full-time, Contract
Pay: $23.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
Schedule:
- 8 hour shift
- Day shift
Experience:
- Patient Access Rep: 1 year (Required)
Ability to Commute:
- Sacramento, CA 95816 (Required)
Ability to Relocate:
- Sacramento, CA 95816: Relocate before starting work (Required)
Work Location: In person
Salary : $23
